Shipping & Delivery

US shipping fee

9$ if total order < 30.01$ or total order = 30.01$
30% total order if total order > 30.01$

US Tax Rate
Tax: 12% of total order

We are currently only able to process orders for the USA. Apologies to our non-US followers and fans.

DELIVERY TIME

Delivery time 1-5 days.
Processing time 1-2 days.

All orders are processed within 1 to 2 business days (Monday – Friday) after receiving your order confirmation email. You will receive another notification once your order has been shipped, providing the complete address and the recipient is ready to receive the package in the first delivery.

TRACKING
After you place your order, but wait for us to process it in 1-2 days, you will have an email with your order information and order tracking number.
Our Service Providers: UPS, USPS, FedEx

We use multiple carriers to ensure your order arrives on time. Please note that due to inclement weather, the carrier may experience shipping delays and unfortunately this is beyond our control.

If you haven’t received your order after 5 days of receiving your shipping confirmation email, please contact us at sarahhut1975@gmail.com | support@petpetssmart.com with your name and order number, and we will look into it for you.